Tag: deming cycle
-
“The Checklist Manifesto” is a game-changing book
What is it about? The author’s key message is that the volume and complexity of knowledge today has exceeded any single individual’s ability to manage it consistently without error despite material advances in technology, boatloads of more training and super-specialization of functions and responsibilities. Yet, despite demonstrating that checklists produce results, there is resistance…
Dr James Bayley 