As a freelance project manager I have email accounts with many of my clients. I find that Microsoft Outlook 2010 is a very good client because it can support many email accounts and many calendars.
I recently had to add a Gmail account to Outlook. Gmail’s own instructions did not work for me so I have written this post.
To be able to receive and send emails from a Gmail account using Microsoft Outlook 2010.
- The user has a Gmail account and has verified that they can login and send an email
- The Gmail account does not have IMAP enabled (the default)
- The user has a working copy of Outlook 2010
- The Gmail account has IMAP enabled
- Outlook has an additional account attached and can send and receive email via Gmail using IMAP
- The User (no system administrator is required)
Main success scenario
- The User logs into Gmail using a web browser and clicks the settings icon (a cog). The user then goes to the “Forwarding and POP/IMAP” tab and clicks “Enable IMAP” and clicks the SAVE button.
- The User opens Outlook 2010 and clicks File > Info > Add Account
- Outlook renders a dialogue called “Auto Account Setup”
- The User clicks “Manually configure server settings or additional server types”
- Outlook renders a diaglogue called “Choose Service”
- The User clicks “Internet E-mail”
- Outlook renders a dialogue called “Internet E-mail Settings”
- The User completes as shown
- Note the username is the full email address
- The User verifies the connection by clicking “Test Account Settings…”
- The User clicks “Next” until the Outlook wizard is complete.
- The Goal is complete