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As a freelance project manager I have email accounts with many of my clients. I find that Microsoft Outlook 2010 is a very good client because it can support many email accounts and many calendars.

I recently had to add a Gmail account to Outlook. Gmail’s own instructions did not work for me so I have written this post.

Goal

To be able to receive and send emails from a Gmail account using Microsoft Outlook 2010.

Preconditions

  • The user has a Gmail account and has verified that they can login and send an email
  • The Gmail account does not have IMAP enabled (the default)
  • The user has a working copy of Outlook 2010

Postconditions

  • The Gmail account has IMAP enabled
  • Outlook has an additional account attached and can send and receive email via Gmail using IMAP

Actors

  • The User (no system administrator is required)

Main success scenario

  1. The User logs into Gmail using a web browser and clicks the settings icon (a cog). The user then goes to the “Forwarding and POP/IMAP” tab and clicks “Enable IMAP” and clicks the SAVE button.gmail-settings0
  2. The User opens Outlook 2010 and clicks File > Info > Add Account
  3. Outlook renders a dialogue called “Auto Account Setup”
  4. The User clicks “Manually configure server settings or additional server types”
  5. Outlook renders a diaglogue called “Choose Service”
  6. The User clicks “Internet E-mail”
  7. Outlook renders a dialogue called “Internet E-mail Settings”
  8. The User completes as shown
    1. Note the username is the full email address
  9. gmail-settings

    1. After clicking “More settings” the user configures
      gmail-settings1
  10. The User verifies the connection by clicking “Test Account Settings…”
  11. The User clicks “Next” until the Outlook wizard is complete.
  12. The Goal is complete
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